Engineering Referrals at Kustomer - Remote

Overview

Kustomer is a leading conversational CRM platform focused on enhancing customer experiences through AI and automation. The engineering team plays a crucial role in delivering innovative solutions that improve customer service.

In Short

• Work at a leading conversational CRM company.
• Focus on AI-powered, human-first customer support.
• Be part of a team that values collaboration and innovation.
• Opportunity to work with cutting-edge technology.
• Contribute to the development of a responsive, context-aware platform.
• Engage in solving complex customer service challenges.
• Participate in a diverse and inclusive work environment.
• Access to competitive salaries and benefits.
• Work remotely with a flexible schedule.
• Join a growing company with strong market momentum.

Requirements

• Experience in software development, particularly in SaaS environments.
• Strong understanding of AI and automation technologies.
• Ability to work collaboratively within a team.
• Passion for enhancing customer service experiences.
• Problem-solving skills to tackle high-impact challenges.
• Knowledge of data management and multi-channel support.
• Commitment to diversity and inclusion.
• Strong communication skills.
• Willingness to learn and adapt.
• Experience with agile methodologies is a plus.

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and WiFi/mobile reimbursement.
• Generous vacation policy.
• Pension and supplemental health insurance in the UK.
• Inclusive work environment fostering diversity.
• Opportunities for professional growth.
• Annual company events to enhance team bonding.
• Flexible work arrangements.
• Supportive company culture focused on empathy and excellence.