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Customer AI Engineer - Remote

Posted 5 days ago

Overview

As a Customer AI Engineer at Writer, you'll play a critical role in developing and building complex prompts, applications, and agents to support our most important customers.

In Short

  • Create and optimize base prompts for content creation.
  • Utilize linguistic expertise to enforce customer formatting guidelines.
  • Collaborate on designing prompt chains for content tasks.
  • Work with stakeholders to scope projects and define best practices.
  • Maintain documentation of prompt engineering processes.
  • Collaborate with engineering teams to integrate prompt work.

Requirements

  • Bachelor's degree in Computer Science, Linguistics, or related field.
  • Solid coding proficiency in Python.
  • Experience in prompt design and understanding of linguistic principles.
  • Expertise in search patterns for morphology and word patterns.
  • Experience in designing and evaluating base prompts.
  • Knowledge of natural language processing and machine learning is a plus.
  • Excellent communication and collaboration skills.
  • Problem-solving mindset and attention to detail.

Benefits

  • Generous PTO and company holidays.
  • Medical, dental, and vision coverage.
  • Paid parental leave for all parents (12 weeks).
  • Fertility and family planning support.
  • Flexible spending and health savings accounts.
  • Annual work-life stipends for home office setup and wellness.
  • Company-wide off-sites and team off-sites.
  • Competitive compensation and company stock options.

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