Customer AI Engineer - Remote

Overview

As a Customer AI Engineer at Writer, you'll play a critical role in developing and building complex prompts, applications, and agents to support our most important customers.

In Short

• Create and optimize base prompts for content creation.
• Utilize linguistic expertise to enforce customer formatting guidelines.
• Collaborate on designing prompt chains for content tasks.
• Work with stakeholders to scope projects and define best practices.
• Maintain documentation of prompt engineering processes.
• Collaborate with engineering teams to integrate prompt work.

Requirements

• Bachelor's degree in Computer Science, Linguistics, or related field.
• Solid coding proficiency in Python.
• Experience in prompt design and understanding of linguistic principles.
• Expertise in search patterns for morphology and word patterns.
• Experience in designing and evaluating base prompts.
• Knowledge of natural language processing and machine learning is a plus.
• Excellent communication and collaboration skills.
• Problem-solving mindset and attention to detail.

Benefits

• Generous PTO and company holidays.
• Medical, dental, and vision coverage.
• Paid parental leave for all parents (12 weeks).
• Fertility and family planning support.
• Flexible spending and health savings accounts.
• Annual work-life stipends for home office setup and wellness.
• Company-wide off-sites and team off-sites.
• Competitive compensation and company stock options.