Customer AI Engineer - Remote

Overview

As a Customer AI Engineer at Writer, you'll play a critical role in developing and building complex prompts, applications, and agents to support our most important customers.

In Short

• Create and optimize base prompts for content creation.
• Utilize linguistic expertise for formatting guidelines.
• Collaborate on prompt chain design for content tasks.
• Scope projects with Customer Success stakeholders.
• Maintain documentation of prompt engineering processes.
• Collaborate with engineering teams for integration.

Requirements

• Bachelor's degree in Computer Science, Linguistics, or related field.
• Proficiency in Python coding.
• Experience in prompt design and linguistic principles.
• Knowledge of search patterns for morphology.
• Experience in designing and evaluating prompts.
• Understanding of natural language processing concepts is a plus.
• Strong communication and collaboration skills.
• Problem-solving mindset.
• Attention to detail.

Benefits

• Generous PTO and company holidays.
• Medical, dental, and vision coverage.
• Paid parental leave for all parents.
• Fertility and family planning support.
• Early-detection cancer testing.
• Flexible spending account options.
• Health savings account contributions.
• Annual work-life stipends.
• Competitive compensation and stock options.