Offer Support Engineer - Service - Remote

Overview

The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers.

In Short

• Collaborate with sales team to understand customer needs.
• Prepare and structure technical and commercial offers.
• Ensure compliance with company standards and customer requirements.
• Liaise with engineering and product management teams.
• Support sales team during customer negotiations.
• Maintain accurate records in the CRM system.
• Identify opportunities to optimize solutions.
• Support continuous improvement of offer tools and processes.

Requirements

• 5 years’ experience in the overhead crane industry.
• Experience in offer preparation or technical sales support.
• Strong technical understanding of the industrial crane industry.
• Ability to read manuals and technical drawings.
• Excellent written and verbal communication skills.
• Proficiency in MS Office and CRM tools.
• Detail-oriented and organized.
• Customer-focused mindset with strong problem-solving abilities.

Benefits

• Competitive Salary
• Annual Bonus
• Contributory pension and life assurance
• Remote working opportunity
• 25 days annual leave, plus bank holidays
• Employee shares save scheme
• Professional development opportunities
• Collaborative, international working environment