Service Support Engineer - Remote

Overview

This position involves supporting fleet service operations by preparing technical and commercial proposals for shipyard dockings of seagoing vessels, requiring strong technical knowledge and excellent communication skills.

In Short

• Prepare detailed technical and commercial offers for shipyard dockings.
• Analyze technical documentation to compile relevant spare and wear parts.
• Develop service packages like pre-inspections and on-site support.
• Coordinate with internal departments for timely offer preparation.
• Support project planning by estimating resources needed.
• Maintain offer data and manage customer communication using CRM and ERP.
• Contribute to standardization of maintenance and modernization service products.

Requirements

• Strong technical knowledge in maritime operations.
• Excellent communication skills.
• Experience with CRM and ERP systems.
• Ability to analyze technical documentation.
• Experience in project planning and execution.

Benefits

• Opportunity to work in a dynamic international environment.
• Involvement in high-quality customer service.
• Collaboration with engineering and procurement teams.