Account Manager - Remote

Overview

As an Account Manager at Kinetic, you will serve as the primary point of contact for our policyholders, ensuring they maximize the benefits of our wearable technology, AI driven return to work program, and other risk mitigation services.

In Short

• Serve as the main point of contact for policyholders.
• Educate policyholders on the impact of wearable technology.
• Analyze key risk sources and develop mitigation strategies.
• Build and maintain strong relationships with stakeholders.
• Collaborate with internal teams to manage risk profiles.
• Identify trends for improvement in offerings.
• Travel 30-40% throughout the Northeast US.
• 2+ years of experience in business operations or customer roles.
• Strong attention to detail and problem-solving skills.
• Bilingual in Spanish/English is a bonus.

Requirements

• Must be located in the Northeast US.
• Must be able to travel 30-40% of the time.
• 2+ years of experience in business operations or customer facing roles.
• Bachelor’s degree or equivalent.
• Strong attention to detail, data driven, highly organized.
• Motivated self-starter with problem-solving skills.
• Ability to thrive in a dynamic, start-up environment.
• Efficiently manage time and customer requests.
• Communicate technical impacts to non-technical audiences.

Benefits

• This is a remote position besides required travel.
• $90k-$100k base salary + bonus and equity.
• Fully distributed, remote team across all continental US time zones.
• Choose your OS - employees can choose any computer they prefer.
• Medical, dental, and vision insurance.
• 20 vacation days per year.
• 9 federal holidays off.
• Parental Leave.
• Pre-tax 401k contribution.
• HSA with compatible health plans.
• 20% off Kindbody services including fertility and family-building.
• FREE: Health Advocate.
• FREE: Telehealth Membership.
• FREE: OneMedical Account.