Head of Customer Sales - Remote

Overview

As Head of Customer Sales, you’ll lead a distributed team of sales professionals within our contact centre environment, responsible for converting student enquiries into enrolments across a portfolio of postgraduate programs.

In Short

• Lead a high-performing Admissions team to achieve enrolment targets.
• Build a sales-first culture focused on coaching and accountability.
• Drive sales pipeline management and effective student conversion strategies.
• Design and optimise the conversion journey.
• Collaborate with Marketing and Account Management teams.
• Shape organisational strategy and transformation.
• Use data insights for decision-making and process optimisation.
• Ensure compliance with regulatory requirements.
• Access to health & wellbeing programs.
• Opportunity for career development and learning.

Requirements

• 10+ years in senior sales leadership.
• Proven success in leading distributed, target-driven teams.
• Strong commercial acumen and strategic thinking.
• Experience driving cultural and performance transformation.
• Advanced proficiency in CRM and CX systems.

Benefits

• Opportunity to work in-office, hybrid, or remotely.
• Access to health & wellbeing programs.
• Dedicated DEI committee.
• Learning & growth opportunities.
• Employee-led initiatives and company events.