Senior Product Designer - Remote

Overview

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

In Short

• Gather and review requirements from Product Managers and customers to inform the product design process, identifying pain points and designing solutions.
• Take a holistic approach to improve Kentik's UX, contributing to its overall accessibility and usability.
• Effectively present and articulate design choices to various stakeholders, including Product Management, Engineering Management, customers, and executives.
• Continuously improve the feature elaboration and delivery process, providing support materials to customers, Product Managers, and the Engineering team.
• Produce UI artifacts using appropriate tools based on the design exercise, such as high-to-low-resolution mockups, visual designs, and feature intent.

Requirements

• Demonstrated curiosity and/or experience in observability/infrastructure analytics or monitoring, with a willingness to learn complex technical concepts and present them with simple UX.
• Strong prototyping skills, capable of quickly iterating and adjusting designs to achieve consensus.
• Analytical and structured mindset, capable of asking the right questions, digging into user data, talking to customers, and making design choices that benefit our user base.
• Passion for data-heavy products with complex visualizations, and the ability to evaluate competitors in the market.

Benefits

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents.
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family.
• Paid family & medical leave.
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.
• 401(k) retirement account.
• Home office reimbursement.
• Stock options.