Instructional Designer - Remote

Overview

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

In Short

• Developing engaging training content.
• Conducting thorough research on emerging cybersecurity threats to ensure content accuracy and relevance.
• Analyzing training materials' effectiveness through metrics and feedback, continuously refining content to enhance user engagement and understanding.
• Creating comprehensive content strategies aligned with compliance objectives and organizational goals.
• Write, edit, and proofread content.
• Oversee the production of high-quality video content.
• Generate region-specific content to meet diverse user needs.
• Formulate and execute a comprehensive content strategy for training materials.
• Collaborate with product marketing teams to ensure alignment with organizational goals.
• Ensure content meets WCAG 2.0 Level AA accessibility guidelines.

Requirements

• Bachelor’s degree in communications, journalism, English, instructional design, or a related field.
• 3-4 years of experience in content management, curriculum development, or a similar role.
• Strong research skills with the ability to stay updated on the latest cybersecurity threats, trends, and best practices.
• Intermediate knowledge of HTML/CSS is preferred.
• A moderate background in cybersecurity, with an understanding of current threats, trends, and security awareness training methodologies.
• Proficiency with popular content management systems.
• Creativity and the ability to develop original, engaging content.
• Excellent verbal and written communication skills, including grammar, spelling, and proofreading.
• Experience in compliance-related content creation and training is preferred.

Benefits

• Join the Kaseya growth rocket ship and see how we are #ChangingLives!