Merchant Account Manager - Remote

Overview

Kard is transforming customer loyalty with our rewards-as-a-service API platform. We empower our partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers' daily transactions. Backed by $30M from industry-leading investors and seasoned experts, we are reshaping the future of customer engagement.

In Short

• Own and deliver against a revenue goal each quarter.
• Manage client relationships with mid-market and enterprise level accounts.
• Build familiarity with client’s business, strategies, goals, and challenges.
• Become a product expert of our advertising platform.
• Contribute to merchant team revenue growth through campaign renewals and upsells.
• Provide merchant perspective to product roadmap.
• Improve onboarding processes at the merchant and campaign level.
• Handle ad hoc analytics requests.

Requirements

• 2+ years managing ad campaigns.
• Strong analytical skills, including Excel and campaign measurement KPIs.
• Proactive client presence.
• Desire to be an early employee in a startup.
• Interest or experience in adtech.
• Availability during U.S. core business hours.

Benefits

• Flexible PTO.
• Observance of Federal Holidays.
• Health, Dental, and Vision Insurance.
• 401k with employer match.
• Co-working space and WFH setup reimbursement.
• Company Offsites for planning and team-building.