Key Account Manager (Merchants) - Remote

Overview

The Key Account Manager will assist merchants at all stages of cooperation, ensuring compliance and managing relationships to drive business growth.

In Short

• Assisting merchants throughout the cooperation process.
• Processing onboarding of new clients and managing compliance.
• Introducing acquiring services and preparing sales presentations.
• Maintaining long-term relationships and daily communication with merchants.
• Upselling and developing sales networks and referral schemes.
• Providing high-level customer service and resolving client issues.
• Conducting actions to maintain and increase company earnings.
• Planning client development strategies to enhance engagement.

Requirements

• 2+ years of experience in client success or business development.
• Experience in the fintech sector is mandatory.
• Willingness to learn quickly.
• High sense of responsibility.
• Good communication skills for client and cross-team interactions.
• Excellent written and spoken English; Russian is a plus.

Benefits

• Opportunity to contribute to the growth of a leading fintech company.
• Career prospects with a focus on employee growth.
• Work with passionate coworkers.
• Compensation aligned with competence and knowledge, with yearly reviews.
• Professional development opportunities at the company's expense.
• 20 days of vacation, bank holidays, sick leaves, and a birthday day off.
• Team building events and corporate parties.