Technical Implementation Manager for Virtual Events - Remote

Overview

Kaltura is seeking a Technical Implementation Manager to oversee the technical and operational aspects of our virtual event platforms, ensuring seamless event execution and customer satisfaction.

In Short

• Manage site operation tasks for virtual events.
• Handle integration configurations with other platforms.
• Serve as the primary technical contact for customers.
• Contribute to knowledge transfer and documentation.
• Support team members in a collaborative environment.
• Full-time, hybrid position with flexible hours.
• Occasional weekend and holiday work may be required.
• Strong customer service orientation is essential.
• Technical proficiency in HTML, CSS, and JSON is advantageous.
• Ability to manage high-pressure situations effectively.

Requirements

• Bachelor’s degree required.
• Fluent in English.
• Availability for flexible work across time zones.
• Strong organizational and coordination skills.
• Experience with Confluence, JIRA, AirTable, and Excel is a plus.
• Experience in leading and managing projects is preferred.

Benefits

• Hybrid, flexible work environment.
• Extended private health insurance.
• Personal and professional development programs.
• Occasional cross-company long weekends.