Technical Implementation Manager - Remote

Overview

Access Softek is looking for a Technical Implementation Manager to join our remote Implementation Team, working closely with credit unions and banks to integrate online banking and mobile platforms.

In Short

• Lead and manage multiple projects with different clients simultaneously
• Communicate proficiently about our banking software and apps
• Train banks and credit unions on mobile and online technology
• Track project statuses and meet deadlines
• Install, configure, test and maintain banking application software
• Perform basic QA tests
• Troubleshoot issues across a software stack
• Coordinate integrations with third-party financial services
• Ensure high levels of systems availability
• Work towards efficient projects and client satisfaction

Requirements

• Solid IT Implementation project management skills
• Ability to establish good working relationships with customers
• Ability to work collaboratively and independently
• Experience in installing, configuring and troubleshooting Windows/IIS environments
• Experience with virtualization and containerization (e.g., AWS, VMware)
• Solid networking knowledge
• Strong troubleshooting ability
• Experience with change management processes
• Technical aptitude
• Multitasking skills
• Strong organizational skills
• Excellent communication skills
• English Advanced

Benefits

• Work from anywhere in the world
• Flexible working hours
• Experienced development teams
• Long-term employment
• Paid vacation and sick leave
• Compensation for training and education
• Community of practice and knowledge sharing
• Internet compensation
• Home office equipment if necessary
• Other benefits in the Staff Handbook