Solutions Engineer - Remote

Overview

The Solutions Engineer will play a pivotal role in enabling merchant success by translating complex business objectives into scalable technical solutions.

In Short

• Collaborate with merchants to understand their business objectives and design tailored technical solutions.
• Support key sales processes including demos, RFPs, warehouse tours, and technical evaluations.
• Conduct technical discovery within merchant environments to identify opportunities and challenges.
• Develop and communicate technical vision and implementation roadmaps.
• Partner with Implementation Specialists and cross-functional teams to execute rollouts effectively.
• Maintain deep expertise in industry trends and service offerings.
• Provide feedback to inform product strategy and advocate for merchant needs.

Requirements

• Strong technical expertise in solutions engineering.
• Excellent communication and collaboration skills.
• Ability to understand complex business objectives.
• Experience in supporting sales processes.
• Proven track record in technical discovery and solution design.

Benefits

• Proactive problem-solving environment.
• Opportunities for cross-functional collaboration.
• Continuous professional growth.