Program Manager - Technical Writing - Remote

Overview

This position is for a Program Manager specializing in Technical Writing, responsible for leading enterprise-level documentation programs in the United States.

In Short

• Lead the strategy and execution of technical documentation programs.
• Guide a team of Senior Technical Writers and Technical Writers.
• Collaborate with engineering, product, operations, and marketing teams.
• Optimize documentation lifecycle processes.
• Act as a liaison for stakeholders regarding documentation initiatives.
• Identify and mitigate project-level risks.
• Conduct business reviews and track KPIs/SLA attainment.
• Mentor and evaluate technical writing teams.
• Stay current with industry trends in technical communication.

Requirements

• Strong leadership and communication skills.
• Experience in technical writing and program management.
• Ability to work in a dynamic environment.
• Proficiency in optimizing workflows.
• Understanding of documentation best practices.

Benefits

• Opportunity to influence user experience and organizational efficiency.
• Collaboration with cross-functional teams.
• Professional growth and mentorship opportunities.