Product Operations Manager - Remote

Overview

This position involves driving operational excellence and ensuring successful product initiatives that deliver maximum value to customers. The Product Operations Manager will act as a liaison between Product, Operations, and customer-facing teams, translating insights from user feedback into actionable recommendations.

In Short

• Lead change management initiatives for product updates
• Analyze customer feedback to generate actionable insights
• Bridge communication between Product and Operations teams
• Drive product quality through feedback channels
• Build cross-functional partnerships using data-driven recommendations
• Monitor and report on process effectiveness
• Implement AI tools to streamline workflows

Requirements

• BA/BS degree with 7+ years in operations or product management
• 5+ years managing projects across multiple teams
• Advanced data skills including SQL and Excel
• Strong communication and collaboration skills
• Highly motivated and proficient in AI tools
• Experience with customer feedback analysis preferred

Benefits

• Competitive base salary based on location and experience
• Remote-first working environment
• Equity grants for new hires
• Comprehensive health, dental, and vision insurance
• Paid time off and flexible vacation policies
• Opportunities for professional development
• Dynamic and inclusive work environment