Customer Training Specialist - Remote

Overview

This position involves designing, delivering, and maintaining training programs to help customers use advanced technology solutions effectively.

In Short

• Develop comprehensive training materials including manuals and online courses.
• Deliver live training sessions, webinars, and workshops.
• Create and maintain end-user documentation and FAQs.
• Collaborate with internal teams for technical accuracy.
• Administer and maintain the Learning Management System (LMS).
• Gather feedback to improve training content and methods.
• Provide responsive customer support and training experience.

Requirements

• Experience in designing training programs.
• Strong communication and presentation skills.
• Ability to simplify complex technical concepts.
• Familiarity with Learning Management Systems.
• Experience in customer support or education.

Benefits

• Opportunity to innovate in training methods.
• Collaborate with cross-functional teams.
• Make a meaningful impact on customer success.
• Work in a fast-paced, high-growth environment.