Customer Trainer - Remote

Overview

An experienced Customer Trainer is needed to design and deliver impactful training programs that educate, empower, and inspire customers in a fast-growing SaaS environment.

In Short

• Develop and deliver group-based virtual trainings and 1:1 sessions.
• Create engaging training materials and scalable programs.
• Track learning outcomes to improve customer success.
• Partner with product, marketing, and customer success teams.
• Maintain a structured training calendar and content library.
• Measure effectiveness through attendance and feedback tracking.
• Focus on product functionality and feature adoption.
• Help customers maximize platform value.
• Conduct onboarding and strategic enablement sessions.

Requirements

• Experience in customer training or education.
• Strong communication and presentation skills.
• Ability to simplify complex concepts.
• Passion for customer engagement and success.
• Experience in SaaS environments is a plus.

Benefits

• Opportunity to influence customer satisfaction and product success.
• Work in a dynamic and fast-growing company.
• Collaborate with cross-functional teams.
• Flexible working environment.