Customer Success Trainer - Remote

Overview

Rechat is seeking an experienced Customer Success Trainer with a proven track record of leading large-scale training sessions, webinars, and onboarding workshops for real estate professionals.

In Short

• Lead live training sessions & webinars for real estate agents.
• Manage agent onboarding programs to ensure effective tool adoption.
• Create high-quality training videos as an on-camera instructor.
• Develop compelling training content and presentations.
• Support real estate professionals by understanding their needs.
• Analyze training effectiveness and refine programs based on feedback.
• Collaborate with cross-functional teams for up-to-date training.

Requirements

• 5+ years of experience in customer training.
• Ability to train large audiences (50+ participants).
• Strong on-camera presence for video training materials.
• Background in real estate training is preferred.
• Deep expertise in webinar platforms like Zoom.
• Instructional design and presentation skills.
• Proficiency in video editing tools.
• Outstanding communication and storytelling abilities.

Benefits

• Competitive salary and annual bonus opportunities.
• Opportunity to work remotely from anywhere in the US.
• Inclusive and diverse workplace culture.
• Supportive team environment with collaboration across departments.