Customer Success Lead - Remote

Overview

TakeUp is looking for a Customer Success Lead with expertise in revenue management to drive outcomes, lead a team, and directly manage key client accounts.

In Short

• Work directly with customers to analyze data and develop revenue strategies.
• Manage, mentor, and grow a team of Revenue Strategists.
• Develop and execute revenue optimization plans aligned with company goals.
• Collaborate with Sales, Product, and Marketing teams.
• Use analytics to monitor performance and guide decision-making.
• Balance leadership duties with active involvement in customer engagements.

Requirements

• 5+ years in customer success or revenue management, ideally within a SaaS company.
• Previous titles like Manager of Customer Success.
• Proven ability to mentor and lead a team.
• Strong understanding of revenue management principles.
• Comfortable interpreting data and analytics.
• Strong verbal and written communication skills.
• Collaborative mindset with the ability to work cross-functionally.

Benefits

• Competitive salary and incentive program.
• Pension and comprehensive benefits package.
• Autonomy to shape your team and strategies.
• Collaborative and innovative environment.
• Contributions will be recognized and rewarded.