Customer Success Lead - Remote

Posted 17 weeks ago

Customer Service

Full Time

Worldwide

Overview

TakeUp is looking for a Customer Success Lead with expertise in revenue management to drive outcomes, lead a team, and directly manage key client accounts.

In Short

Work directly with customers to analyze data and develop revenue strategies.
Manage, mentor, and grow a team of Revenue Strategists.
Develop and execute revenue optimization plans aligned with company goals.
Collaborate with Sales, Product, and Marketing teams.
Use analytics to monitor performance and guide decision-making.
Balance leadership duties with active involvement in customer engagements.

Requirements

5+ years in customer success or revenue management, ideally within a SaaS company.
Previous titles like Manager of Customer Success.
Proven ability to mentor and lead a team.
Strong understanding of revenue management principles.
Comfortable interpreting data and analytics.
Strong verbal and written communication skills.
Collaborative mindset with the ability to work cross-functionally.

Benefits

Competitive salary and incentive program.
Pension and comprehensive benefits package.
Autonomy to shape your team and strategies.
Collaborative and innovative environment.
Contributions will be recognized and rewarded.

Ventures

Ventures is the parent company of Cheezcake, a unique women's brand of comedy that operates under the Cheezburger website, an American entertainment platform dedicated to sharing memes and various facets of internet culture. Cheezcake serves as a digital space for women to connect, share experiences, and navigate the complexities of life through humor and relatable content. The brand focuses on creating engaging short-form articles that resonate with its audience, drawing inspiration from contemporary trends and the shared experiences of womanhood.

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