Customer Success Lead - Remote

Posted 22 weeks ago

Customer Service

Full Time

Australia

Regulatory Compliance

Risk Management

Enterprise Clients

Technical Implementations

Stakeholder Management

Business Requirements

Problem-solving

Business Opportunities

RegTech

FinTech

AI/ML Platforms

Overview

Haast is building an enterprise-grade AI compliance platform that transforms how organizations handle compliance, making it a smooth and intelligent process.

In Short

Seeking a strategic Customer Success professional
Work with compliance and legal teams at major financial institutions
Transform risk management processes
Drive platform adoption and identify new use cases
Gather client feedback for product development

Requirements

Strong understanding of regulatory compliance and risk management
Experience with enterprise clients in regulated industries
Track record of managing complex technical implementations
Excellent communication and stakeholder management skills
Analytical mindset with strong problem-solving abilities

Benefits

Flexible work arrangements
Competitive salary and equity
Rapid career growth opportunities
Work with cutting-edge AI technologies
Collaborative, engineering-driven culture

Haast

Haast is at the forefront of the AI revolution, developing one of the first enterprise-grade LLM implementations that delivers significant value to compliance and legal teams. Over the past two years, Haast has transformed compliance processes from tedious tasks into efficient, intelligent workflows, enabling teams to achieve 80% faster reviews and quadruple their productivity. As a proud Australian company, Haast is making waves in the regtech industry, which is projected to reach a $50 billion market. With a focus on empowering organizations through innovative AI technology, Haast is dedicated to enhancing customer trust and protecting consumer rights while fostering a collaborative and growth-oriented work culture.

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