Brand & Service Design Lead - Remote

Overview

The Brand & Service Design Lead will define and elevate brand experiences across all touchpoints, leading a team to create cohesive, human-centered designs that align with strategic goals.

In Short

• Lead brand and service design projects from concept to execution.
• Manage and mentor a multidisciplinary design team.
• Develop and evolve brand systems and guidelines.
• Collaborate with marketing, product, and customer service teams.
• Innovate brand expression and ensure high-quality execution.
• Integrate user and stakeholder insights into design decisions.
• Ensure consistency in brand experiences across channels.
• Foster a culture of creativity and continuous learning.
• Balance creativity with operational excellence.
• Drive customer engagement through effective design.

Requirements

• Proven experience in brand and service design.
• Strong leadership and team management skills.
• Expertise in human-centered design principles.
• Ability to collaborate across functional teams.
• Strong attention to detail and creative execution.
• Experience in developing design systems.
• Excellent communication and presentation skills.
• Ability to integrate user insights into design work.
• Strong understanding of marketing strategies.
• Passion for innovation and brand development.

Benefits

• Dynamic work environment with leadership opportunities.
• Mentorship and growth within a creative team.
• Opportunity to impact brand perception and customer engagement.
• Work on diverse projects across multiple channels.
• Collaborate with cross-functional teams to drive innovation.