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Remote Customer Support Agent (P&C)

Posted Yesterday
Customer Service
Full Time
USA
$19.00 - $21.00/hour

Overview

Join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets.

In Short

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers
  • Help customers with questions regarding existing insurance policies
  • Work to retain policyholders by finding solutions for at-risk customers
  • Multitask and manage multiple competing priorities
  • Passionate about helping others
  • 2+ years of experience in a call center environment
  • Hourly wage: $19.00 - 21.00
  • Work remotely with provided equipment
  • Ongoing training and mentorship from leadership

Requirements

  • Experience in customer support or call center
  • Ability to multitask and manage priorities
  • Strong communication skills
  • Passion for helping customers
  • Willingness to obtain P&C license

Benefits

  • Medical, dental, vision insurance
  • 401K match
  • Remote work flexibility
  • Comprehensive training and mentorship
  • Portfolio of insurance carriers and products

Jerry.ai

Jerry.ai

Jerry.ai is America's first and only super app designed to simplify car ownership, addressing one of the most expensive and time-consuming aspects of life for car owners. Launched in 2019, the company has rapidly grown to over 5 million customers, offering a range of services from insurance shopping to refinancing, maintenance, and safety. Backed by advanced artificial intelligence and machine learning, Jerry.ai continuously innovates to enhance user experience, making it the #1 rated app in its category with a 4.7-star rating in the App Store. Founded by serial entrepreneurs and having raised over $240 million in financing, Jerry.ai is committed to providing personalized services and solutions for all car owners' needs, while fostering a collaborative and passionate work environment.

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