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Customer Support Agent (Remote)

Posted 132 weeks ago
Customer Service
Freelance
Worldwide
15 - 20€/hour

Overview

Onepilot is an innovative company specializing in outsourcing customer service. We provide a turnkey solution that allows companies to manage their customer relationships efficiently and with high quality.

In Short

  • Work as a freelance customer support agent.
  • Assist clients with their inquiries via email, chat, or phone.
  • Access to a knowledge database after completing e-learning training.
  • Work remotely and get paid per resolved ticket.
  • Average earnings between €15 and €20 per hour.
  • Flexible working hours from Monday to Friday.
  • Manage your own schedule.
  • Performance-based compensation with a quality bonus.
  • Must be available for at least 15 hours per week.
  • Comfortable with new technologies.

Requirements

  • Comfortable with new technologies.
  • Enjoy solving problems and are curious and dynamic.
  • Good written and verbal communication skills.
  • Availability for at least 15 hours per week.

Benefits

  • Manage your own schedule.
  • Flexible working hours, Monday to Friday between 7 AM and 1 AM.
  • Work from home.
  • Work when and where you want.
Onepilot logo

Onepilot

Onepilot is an innovative company specializing in customer service outsourcing. With a modern, human-centered vision, we provide a turnkey solution that enables businesses to manage their customer relationships efficiently and with high quality. Our mission is to guarantee an impeccable customer experience for our clients. At Onepilot, we collaborate with freelance customer service agents who are specifically trained to meet the individual needs of our clients. These agents are compensated based on performance and benefit from a quality bonus, reflecting our commitment to excellence. Our goal is to offer them a flexible, transparent, and enriching work environment.

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