Senior Account Manager (Mandarin Speaker) - Remote

Overview

As a Senior Account Manager at Jellyfish, you will play a key role in managing client relationships, driving business growth, and ensuring operational excellence.

In Short

• Manage client relationships as the primary point of contact.
• Drive account growth by identifying new opportunities.
• Ensure operational excellence through effective project management.
• Mentor junior team members and optimize client management processes.
• Collaborate with cross-functional teams for seamless project execution.
• Maintain accurate client data in Salesforce.
• Stay current with industry trends and act as a trusted advisor.

Requirements

• 4+ years of experience in Account/Client Management in an agency space.
• Bilingual proficiency in English and Mandarin.
• Excellent communication and presentation skills.
• Strong understanding of Google Marketing Platform tools.
• Strong analytical skills, including proficiency in Google Analytics.
• Strategic thinking and proactive problem-solving abilities.
• Proven leadership experience in mentoring and managing teams.
• Exceptional attention to detail and commitment to quality.
• Business acumen to align solutions with client objectives.

Benefits

• Eligible for discretionary annual bonus scheme.
• Work remotely for up to 60% of your days.
• Accumulate one paid day each month for self-development.