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The Customer Success Manager- NATO & Netherlands will be responsible for supporting ongoing discussions with the customer, providing direct customer support through renewals and on-boarding of new business to ensure that Janes content, data and services are being utilised by the user community in the best possible manner for both Janes and the customer.
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D.C.N
Dodge Construction Network
The Customer Success Manager will enhance customer experience and retention for new SMB customers through proactive engagement and support.