Talent Acquisition Specialist - Customer Support Team - Remote

Overview

Join Our Mission: Help the Helpers with Jane. We’re looking for a dynamic, results-driven high-volume Talent Acquisition Specialist to support our Customer Support function by managing the end-to-end recruitment process for Customer Support Representatives.

In Short

• Remote-first company allowing work from anywhere in Canada.
• Manage high-volume recruitment for Customer Support Representatives.
• Source candidates through various channels including job boards and social media.
• Conduct rigorous resume screening and candidate outreach.
• Perform high-volume interviews targeting 30 screens per week.
• Collaborate with hiring managers to understand specific needs.
• Create a positive candidate experience throughout the recruitment process.
• 3-4 years of experience in high-volume recruiting required.
• Proficiency in using recruiting platforms like Lever ATS.
• Strong communication and interpersonal skills are essential.

Requirements

• 3-4 years of experience in high-volume recruiting.
• Experience in Customer Success roles or customer support.
• Strong interviewing skills and ability to assess candidate fit.
• Ability to manage multiple recruitment efforts simultaneously.
• Proficiency with applicant tracking systems and HR software.
• Excellent communication and collaboration skills.
• Positive and solution-oriented approach throughout recruitment.

Benefits

• Autonomy and flexibility in work schedule.
• Supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Engaging company culture with various interest-based channels.
• Regular in-person team connections throughout the year.