Remote Otter LogoRemoteOtter

ServiceNow Senior Manager - Remote

Posted Yesterday
Software Development
Full Time
Mexico

Overview

The ServiceNow Senior Manager is responsible for architecting, developing, and implementing scalable ServiceNow solutions across the enterprise, leading platform upgrades, integrations, and customizations to ensure business alignment and operational efficiency.

In Short

  • Lead all ServiceNow initiatives within Infrastructure Engineering.
  • Architect and implement ServiceNow solutions including ITSM, HAM, SAM, and HRSD.
  • Mentor ServiceNow developers and build a high-performing team.
  • Collaborate with stakeholders to translate business requirements into technical solutions.
  • Manage multi-tenant environments ensuring data integrity and compliance.
  • Maintain comprehensive documentation for architecture and workflows.
  • Drive operational excellence and continuous improvement.
  • Ensure high levels of stakeholder satisfaction and engagement.
  • Integrate ServiceNow data into operational dashboards.
  • Work in a flexible, remote-friendly environment.

Requirements

  • 5+ years of experience in ServiceNow architecture and development.
  • Expertise in ITSM, CMDB, HAM, SAM, and HRSD.
  • Strong understanding of ServiceNow scripting (JavaScript, Glide APIs).
  • Experience with HRSD workflows and data governance.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred.
  • Excellent communication and stakeholder management skills.

Benefits

  • Flexible work environment with remote options.
  • Generous Annual Leave Policy.
  • Comprehensive Medical Insurance.
J.S. Held logo

J.S. Held

J.S. Held LLC is a global consulting firm that specializes in providing technical, scientific, financial, and strategic expertise to clients aiming to realize value and mitigate risk. The company prides itself on being a trusted advisor in high-stakes situations that require urgent attention and integrity. With a comprehensive suite of services, products, and data, J.S. Held helps clients navigate complex and often catastrophic challenges. The firm fosters a high-energy, collaborative environment that values hard work and is committed to attracting and retaining top talent.

Share This Job!

Save This Job!

Similar Jobs:

Experian logo

ServiceNow Manager - Remote

Experian

14 weeks ago

The ServiceNow Manager will lead a technical team, manage third-party vendors, and provide guidance on ServiceNow operations in a hybrid work environment.

India
Full-time
Software Development

NewRocket

ServiceNow Senior Project Manager - Remote

NewRocket

25 weeks ago

Join NewRocket as a Senior Project Manager to lead ServiceNow project implementations and drive project success.

Worldwide
Full-time
Project Management
Highmetric logo

ServiceNow Senior Project Manager - Remote

Highmetric

35 weeks ago

Join NewRocket as a Senior Project Manager to lead complex ServiceNow project implementations.

USA
Full-time
Project Management
Crossfuze logo

ServiceNow Senior Engagement Manager - Remote

Crossfuze

2 weeks ago

The Senior Engagement Manager oversees the deployment of solutions, ensuring client satisfaction and managing project teams in a fully remote role.

CA, USA
Full-time
Project Management
INNIO logo

Senior Services Sales Manager - Remote

INNIO

20 weeks ago

The Senior Services Sales Manager is responsible for developing and managing service-related sales activities primarily in Texas, Oklahoma, and New Mexico.

TX, USA
Full-time
Sales / Business