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Senior Solutions Architect - Remote

Posted 3 days ago
Sales / Business
Full Time
USA
$113,500 - $137,500/year

Overview

As a Senior Solutions Architect at Iterable, you will play a key role in partnering with the Customer Success team to help customers unlock the platform's full potential, providing technical guidance and advocating for customers.

In Short

  • Provide technical strategy guidance to Mid-Market level customers.
  • Become a subject matter expert on the Iterable platform, including APIs and integrations.
  • Deliver engaging technical presentations and platform demonstrations.
  • Present solutions and opportunities to utilize Iterable more effectively.
  • Play a major role in closing SaaS upsell and growth opportunities.
  • Work closely with cross-functional teams, including GTM teams and engineers.
  • Enhance the platform's capabilities through innovative ideas.
  • Conduct architecture discovery workshops to align solutions with business objectives.
  • Create custom solutions, including proof-of-concept demonstrations.
  • Develop automation scripts using various programming languages.

Requirements

  • 6+ years experience in a technical and customer-facing solutions role.
  • Experience with pre-sales opportunities and/or post-sale expansion.
  • Strong verbal and written communication skills.
  • Experience with programming languages like HTML, CSS, Node.js, Python, SQL, and JavaScript.
  • Experience in mobile development or familiar with mobile-specific languages.
  • Familiarity with APIs for mobile applications.
  • B2B customer-facing experience with a SaaS company.
  • Experience leading software implementation projects.
  • Experience with cloud-based platforms and solutions.
  • Experience in marketing automation or email marketing.
  • Willingness to travel 25-30% of the time.

Benefits

  • Paid parental leave.
  • Great compensation packages, meaningful equity, & 401(k) plan.
  • Medical, dental, vision, & life insurance.
  • Balance Day (First Friday off every quarter).
  • Fertility & Adoption Assistance.
  • Paid Sabbatical.
  • Flexible PTO.
  • Monthly Sponsored Lunch with a Coworker.
  • Monthly Employee Wellness allowance.
  • Quarterly Professional Development allowance.
  • Pre-tax commuter benefits.
  • Complete laptop workstation.
Iterable logo

Iterable

Iterable is a leading AI-powered customer engagement platform that enables organizations to create joyful interactions with their customers at scale. Trusted by notable companies like Redfin, Priceline, Calm, and Box, Iterable helps brands drive growth through individualized and dynamic communications that engage customers throughout their lifecycle. With a robust data engine and an open architecture, Iterable effectively bridges the data activation gap, allowing businesses to design, deliver, and optimize customer experiences seamlessly. The company has achieved significant milestones, surpassing $200M in annual recurring revenue and raising over $230M from top-tier investors. Iterable is recognized as one of the best places to work and has a global presence with offices in major cities, including San Francisco, New York, Denver, and London, as well as remote employees worldwide. The company values trust, growth mindset, balance, and humility, fostering a culture where employees can thrive and contribute to its mission of enhancing customer engagement.

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