Customer Success Engineer - Remote

Overview

We are seeking a highly motivated and technically proficient Customer Success Engineer to join our team. In this role, you will leverage state-of-the-art digital engineering tools—including CAD, CFD, FEM, and others—to address and advance the digital engineering needs of our customer organizations.

In Short

• Collaborate with customer organizations to implement digital engineering solutions.
• Act as the primary technical liaison for customer inquiries.
• Utilize digital engineering tools to analyze and simulate designs.
• Develop and maintain software solutions for digital engineering workflows.
• Document technical solutions and create training materials.
• Report progress and align projects with technical strategy.
• Stay updated on trends in digital engineering and software development.
• Work independently and manage multiple projects.
• Willingness to travel and embed with customer organizations.
• Familiarity with agile methodologies is preferred.

Requirements

• Bachelor’s or Master’s degree in software engineering, computer science, or related fields.
• Hands-on experience with digital engineering tools (CAD, CFD, FEM).
• Expertise in software development best practices.
• Previous experience in a customer-facing role is desirable.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently in a fast-paced environment.
• Willingness to travel as needed.

Benefits

• Opportunity to work in a distributed team with a focus on collaboration.
• Engagement in continuous learning and innovation.
• Participation in off-site team-building events.
• Equal Opportunity Employer.