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Virtual Healthcare Case Coordinator (Skilled Nursing) - Remote

Posted 4 days ago
Customer Service
Full Time
South Africa

Overview

The Virtual Healthcare Case Coordinator will manage medical billing, initial authorizations, and case management activities related to Skilled Nursing Facilities while collaborating with a US client during Eastern Standard Time hours.

In Short

  • Manage patient accounts and claims processing.
  • Oversee submission of medical claims with appropriate coding.
  • Review clinical documentation for authorization and care coordination.
  • Resolve claim denials with insurance providers.
  • Collaborate with clinical, billing, and administrative teams.
  • Use MS Office for documentation and communications.
  • Ensure compliance with healthcare regulations.
  • Work remotely during EST hours.
  • Must have a reliable internet connection and power backup.

Requirements

  • Experience in Skilled Nursing Facilities.
  • Ability to work USA hours (Mon - Fri, 9am to 6pm EST).
  • Fixed fibre line with a minimum speed of 25 Mbps.
  • Reliable power backup solution.
  • Familiarity with healthcare regulations (e.g., HIPAA).

Benefits

  • Remote work opportunity.
  • Collaboration with a US-based client.
  • Flexible working hours subject to change.
ISTA Personnel Solutions logo

ISTA Personnel Solutions

ISTA Personnel Solutions is an outsourcing and offshoring company dedicated to fostering a culture of employee satisfaction and work-life balance. With a focus on long-term success and lifelong learning, ISTA Solutions is rapidly expanding and seeks skilled professionals to join their team. The company values collaboration and aims to provide opportunities for career growth while ensuring competitive salaries and comprehensive benefits for its employees.

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