US Healthcare Coordinator - Remote

Overview

In this role, you'll be responsible for verifying benefits, reactivating patients, answering inbound calls, following up on appointment calls, making outbound calls, scheduling and rescheduling appointments, managing EMR (Prompt), and monitoring the clinic’s virtual kiosks.

In Short

• Responsible for verifying benefits and patient reactivation.
• Answer inbound calls and follow up on appointment calls.
• Make outbound calls for patient scheduling.
• Manage EMR (Prompt) and monitor virtual kiosks.
• Work with US-based clinics and physicians.
• Experience in medical billing and coding is a plus.
• Must have soft skills such as empathy.
• Proficient in written and verbal English.
• Organized and detail-oriented.
• Open to onsite work setup.

Requirements

• Comfortable working with US-based clinics and physicians.
• Experience in Prompt EMR, EHR, insurance verification, patient confirmation, and inbound calling.
• Soft skills such as empathy are essential.
• Proficient in both written and verbal English.
• Organized and detail-oriented.
• Must be open to work on onsite setup.

Benefits

• Health Maintenance Organization (HMO).
• Government-mandated benefits.
• Up to PHP 35K (depending on years of experience).
• 13th month pay.
• Transportation allowance.
• Opportunities for career growth and development.
• Fun and supportive working environment.