Nursing Verification & Support Coordinator - Remote

Overview

The Nursing Verification & Support Coordinator will ensure accurate recording, verification, and support of nursing and healthcare-related appointments within the scheduling system, playing a key role in maintaining service quality and operational efficiency.

In Short

• Review and verify nursing appointments within the scheduling system.
• Identify discrepancies such as overlaps, lateness, or missed appointments.
• Communicate with nursing staff to confirm reasons for delays or missed sessions.
• Document and escalate discrepancies where necessary.
• Collaborate with the scheduling team and onshore supervisors.
• Ensure records meet healthcare and insurance requirements.
• Work with scheduling software (Cubhub, Quickbase, Excel) to maintain accurate data.

Requirements

• Previous experience in healthcare administration, scheduling, quality assurance, or operations support (highly advantageous).
• Strong critical thinking and analytical skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.
• Tech-savvy; comfortable working with scheduling systems and databases.
• Ability to work independently while collaborating with a remote team.

Benefits

• Engagement in defining and building an employee-centric culture.
• Focus on long-term success and work-life balance.
• Opportunities for life-long learning.