Immigration Administrative Assistant - Remote

Overview

The Immigration Administrative Assistant will support the Immigration Team at the International Rescue Committee by communicating with clients, entering data into a case management system, maintaining electronic files, and performing various administrative tasks in a fast-paced environment.

In Short

• Support the Immigration Team with administrative tasks.
• Communicate with clients and maintain accurate records.
• Schedule appointments for immigration clients.
• Handle client communications via phone, email, and text.
• Process and organize immigration-related documents.
• Maintain confidentiality and abide by legal protocols.
• Work closely with attorneys and legal representatives.
• Manage both virtual and physical case files.
• Utilize Microsoft Office and web-based applications.
• Contribute to a team-oriented and diverse work environment.

Requirements

• Bilingual in English and a major client language preferred.
• Strong organizational skills and attention to detail.
• Interest in immigration legal services.
• Experience in a multi-cultural environment.
• Self-starter with problem-solving skills.
• Ability to prioritize duties effectively.
• Proficient in Microsoft Office and web applications.
• Experience with Limited English Proficient (LEP) individuals is desired.
• Ability to work independently and as part of a team.
• Experience in client-facing roles is a plus.

Benefits

• 10 sick days and 10 US holidays.
• 20-25 paid time off days depending on role and tenure.
• Medical insurance starting at $143 per month.
• Dental and vision insurance options available.
• 403b retirement savings plan with matching.
• Disability and life insurance coverage.
• Employee Assistance Program for staff and families.
• Supportive work environment committed to safety and integrity.
• Opportunities for professional development.
• Equal Opportunity Employer with a commitment to diversity.