Interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

Interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, Interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

In Short

Serve as the primary technical liaison between clients and our product team
Conduct comprehensive technical discovery and needs assessments with prospective clients
Lead end-to-end technical implementations for clients
Develop and deliver technical presentations demonstrating our product's capabilities
Create custom technical solutions and implementation strategies tailored to client requirements
Identify and articulate potential integration challenges and mitigation strategies
Participate in product feedback sessions to inform future product development
Conduct technical deep-dive sessions with enterprise clients

Requirements

7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles
Proficient in Node.js
PostgreSQL and complex SQL query optimization
Comprehensive Kubernetes and container orchestration knowledge
Experience with third-party integrations.
Exceptional debugging skills
Ability to manage and execute challenging third party integrations (like core banking and chat systems)
Exposure to AWS cloud or other cloud technologies.
Familiarity with Docker/Kubernetes (EKS).
Familiarity with CI/CD pipelines, such as Jenkins
Strong understanding of system architecture and design patterns
Proven track record of successfully converting technical requirements and into go lives
Exceptional ability to communicate complex technical concepts to non-technical stakeholders
Strong presentation and storytelling skills
Proven ability to build and maintain client relationships
Advanced technical problem-solving skills
Experience working with global teams
Proven ability to multi-task, working independently across multiple clients and projects

Benefits

💻 Remote First Policy
🏥 Medical/Dental/Vision Insurance
🏝 PTO & Holidays
✨ Life Insurance

Interface AI

interface.ai is a leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company offers an integrated AI platform that delivers a unified banking experience through voice, chat, and employee-assisting solutions, powered by proprietary Generative AI. With a mission to transform the banking experience, interface.ai focuses on providing hyper-personalized, secure, and seamless interactions while enhancing operational efficiencies and driving revenue growth. Their pre-trained, domain-specific AI solutions are designed for easy integration and scalability, making them the go-to choice for financial institutions aiming to deliver exceptional customer experiences and stay ahead in AI innovation.

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