Account Executive - LATAM - Remote

Overview

Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—all through our single seamless platform.

Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support.

Today, more than 25,000 businesses use Intercom’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

Join us to help define and lead the AI revolution for customer service.

In Short

• Drive the acquisition of new clients and manage the full sales cycle in the LATAM market.
• Build and maintain a healthy sales pipeline, consistently prospecting to meet revenue goals.
• Provide accurate forecasts and maintain visibility on revenue performance.
• Stay updated on product knowledge and evolving processes.
• Develop and deliver tailored product demos to address client needs.
• Take a consultative approach to sales, identifying customer pain points.
• Focus on exceeding sales targets and demonstrating competitiveness.
• Engage in team development and mentoring.
• Represent the voice of the customer to cross-functional teams.
• Adapt quickly to changes in market conditions and customer needs.

Requirements

• 4+ years of experience as an Account Executive.
• 2+ years of SaaS experience selling similar products.
• Must be proficient in Portuguese; fluency in Spanish is preferred.
• Strong sales instincts with a proven track record of hitting quotas.
• Work closely with the Customer Success team.
• Exceptional written and verbal communication skills.
• Comfortable problem-solving in a fast-moving organization.
• Proven ability to close new business in a competitive landscape.
• Exhibits a growth mindset and ambition.

Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• In-office bicycle storage.
• Fun events for Intercomrades, friends, and family!