Director, Technical Project Management - Remote

Overview

The Director, Technical Project Management (TPM) plays a key role in delivering efficient and effective services experiences for new and existing Intellum clients, ensuring alignment between technical requirements and business goals.

In Short

• Lead multiple implementation projects from kickoff through delivery.
• Drive quality project delivery and long-term customer health.
• Analyze lessons learned to improve workflows.
• Demonstrate deep platform knowledge to guide clients.
• Develop detailed implementation scopes and success criteria.
• Deliver exceptional client experience during implementations.
• Own all project-related communication with stakeholders.
• Manage expectations and escalate risks as necessary.
• Measure client satisfaction and implementation success.
• Collaborate with cross-functional teams for project success.

Requirements

• 8+ years of relevant experience.
• 2+ years managing teams in a SaaS organization.
• 5+ years in technical project management.
• Experience managing client relationships.
• Familiarity with Asana, Salesforce, and similar tools.
• Deep understanding of platform architecture and best practices.
• Excellent organizational and problem-solving skills.
• Collaborative mindset.

Benefits

• 100% medical, dental, and vision premiums covered.
• LinkedIn Learning access.
• 401(k) with matching (US Based Only).
• Unlimited PTO.
• Calm subscription.
• Annual Company Retreat.