Account Associate - Commercial Insurance - Remote

Overview

The Account Associate for Commercial Insurance will assist the account team with administrative tasks and customer service, ensuring compliance and quality standards are met while working in a remote capacity.

In Short

• Assist account team with administrative and customer service tasks.
• Handle policy processing including endorsements and cancellations.
• Maintain accurate data in agency systems.
• Ensure timely completion of tasks and activities.
• Provide proactive and responsive customer service.
• Participate in team building and promote a positive work environment.
• Stay updated on company policies and procedures.
• Enhance technical skills and industry knowledge.
• Foster positive relationships with colleagues.
• Demonstrate integrity and leadership.

Requirements

• 2+ years of industry experience or 5+ years in customer service.
• Thorough knowledge of insurance brokerage.
• Active licensing is required.
• Strong analytical and problem-solving skills.
• Exceptional customer service and communication skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Benefits

• Competitive salaries and bonus potential.
• Company-paid health insurance.
• Paid holidays, vacations, and sick time.
• 401K with employer match.
• Professional growth and career progression opportunities.
• Respectful culture and work/family life balance.
• Community service commitment.
• Supportive teammates and a rewarding work environment.