Personal Lines Account Manager - Remote

Overview

The Personal Lines Account Manager is responsible for overseeing client service and communication, ensuring excellence in every interaction while managing administrative processes for client insurance policies.

In Short

• Fully remote position for Florida-based candidates.
• Manage client insurance policies including renewals and invoicing.
• Collaborate with underwriters for creative solutions.
• Facilitate client claims processes as needed.
• Maintain records and track reports for timely servicing.
• Mentor and train team members.
• Ensure productivity and quality standards are met.
• Work with commercial sales personnel for mutual clients.
• Champion company core values and demonstrate leadership.
• Competitive salary and benefits offered.

Requirements

• 5+ years of industry experience.
• State required active licensing (2-20 or 20-44).
• Exceptional customer service and communication skills.
• Strong organizational and decision-making skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma or equivalent.

Benefits

• Competitive salaries and bonus potential.
• Company-paid health insurance.
• Paid holidays, vacations, and sick time.
• 401K with employer match.
• Professional growth and career progression opportunities.
• Respectful culture and work/family life balance.