Account Associate - Commercial Insurance - Remote

Overview

The Account Associate - Commercial Insurance is responsible for supporting the account team with various administrative and customer service tasks, ensuring compliance and quality in service delivery.

In Short

• Assist account team with day-to-day administrative tasks.
• Handle policy processing including endorsements and audits.
• Maintain accurate data in agency systems.
• Provide proactive customer service and support.
• Ensure productivity and quality standards are met.
• Foster positive relationships within the team.
• Participate in team building and promote a positive work culture.
• Stay updated on company policies and procedures.
• Enhance technical skills and industry knowledge.
• Support new and renewal business workflows.

Requirements

• 2+ years of industry experience or 5+ years in customer service.
• Thorough knowledge of insurance brokerage.
• Required active licensing.
• Strong analytical and problem-solving skills.
• Exceptional customer service and communication skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Benefits

• Competitive salaries and bonus potential.
• Company-paid health insurance.
• Paid holidays, vacations, and sick time.
• 401K with employer match.
• Employee stock plan participation.
• Professional growth and career progression opportunities.
• Respectful culture and work/family life balance.
• Community service commitment.
• Supportive teammates and a rewarding work environment.