Commercial Insurance Associate Account Manager - Remote

Overview

The Commercial Insurance Associate Account Manager is responsible for processing daily service requests while adhering to departmental policies and workflows, enhancing client experiences, and assisting Account Managers with various service tasks.

In Short

• Assist Account Managers with service requests and customer interactions.
• Process endorsements, claims, and billing inquiries.
• Support renewals by gathering necessary information and creating documents.
• Utilize EPIC Agency Management System for policy checking and documentation.
• Communicate effectively with clients and team members.
• Manage time efficiently to meet deadlines.
• Maintain professional correspondence in all communications.
• Participate in online meetings and client interactions.
• Demonstrate critical thinking and problem-solving skills.
• Adhere to company values and ethical standards.

Requirements

• High School Diploma required.
• Valid California Property/Casualty license preferred.
• Strong typing and computer skills.
• Experience with EPIC Agency Management System is required.
• Ability to communicate clearly and effectively.
• Excellent time management and organizational skills.
• Ability to handle stress and maintain composure.
• Willingness to take on responsibilities and challenges.
• Dependable and responsible in keeping commitments.
• Cooperative attitude and ability to work well with others.

Benefits

• Competitive hourly wage.
• Opportunity for career growth within a fast-growing company.
• Access to a diverse and inclusive work environment.
• Support for professional development and training.
• Flexible work arrangements in a remote setting.
• Engaging company culture focused on innovation and client success.