Claim Service Coordinator - Remote

Overview

The Claim Service Coordinator provides assistance to the claim staff through various administrative tasks, responding to customer inquiries and ensuring smooth operations within the claims department.

In Short

• Assists claim staff with administrative tasks.
• Responds to customer inquiries effectively.
• Prepares files for legal defense referrals.
• Schedules physician appointments and manages records.
• Handles phone inquiries and makes outbound calls.
• Prepares letters, reports, and forms as needed.
• Works in a professional office environment.
• Full-time position with standard hours.
• Remote work option available.
• Supports the organization’s quality programs.

Requirements

• High school diploma or GED required.
• One year of clerical or customer service experience.
• Excellent oral and written communication skills.
• PC literate, including proficiency in Microsoft Office.
• Strong organizational and time management skills.
• Able to work in a team environment.
• Ability to multi-task in various systems.
• Competent in problem-solving and customer service.
• Demonstrates thoroughness and technical capacity.
• Meets performance competencies.

Benefits

• Opportunity to work remotely.
• Engagement in a diverse workforce.
• Supportive work environment.
• Career development opportunities.
• Access to company resources and tools.
• Potential for growth within the organization.
• Participation in quality programs.
• Standard work hours with potential flexibility.
• Commitment to employee well-being.
• Collaborative team dynamics.