Personal Lines Account Manager - Remote

Overview

As a Personal Lines Account Manager, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our Personal Lines customers. The Personal Lines Account Manager will play a crucial role in the insurance industry, acting as a liaison between the Client and the Carrier.

In Short

• Partner with producers to bind and secure renewals and new business.
• Handle client requests for endorsements to policies, certificates of insurance, and high-level general questions.
• Regular interaction with clients both on the phone and via email.
• Handle all servicing aspects of an existing book of business as well as market new business.
• Advise and assist clients by explaining coverage options / exclusions; making coverage recommendations; requesting policy changes and assisting with the needs of the client.

Requirements

• Valid State Property and Casualty Brokers License
• Experience in personal lines
• Must possess a developing knowledge of personal lines insurance markets and understand the supplemental insurance marketplace.
• Ability to work well under pressure in a team environment and effectively prioritizing risks to manage concurrent workflow.
• Possess excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively.
• Experience with AMS360 preferred.

Benefits

• Medical, Dental, Vision
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K