Knowledge Manager - Remote

Overview

The Knowledge Manager is a critical role responsible for the development, implementation, and maintenance of the internal knowledge base to ensure easy access to information for exceptional client service.

In Short

• Review and design knowledge management strategies.
• Develop processes for content creation and quality control.
• Collaborate with teams to gather and update information.
• Evaluate and improve the knowledge management system.
• Deliver training on knowledge base utilization.
• Track metrics and report on knowledge management effectiveness.
• Align content with business goals and user needs.

Requirements

• Bachelor's degree in a related field preferred.
• 3-5 years of experience in knowledge management or related fields.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Technical aptitude with knowledge management tools.
• Attention to detail and focus on quality control.
• Experience in a professional services environment is a plus.

Benefits

• Competitive compensation and equity program participation.
• Flexible schedules and remote-friendly culture.
• Generous paid time off including global holidays.
• Comprehensive wellness programs and mental health support.
• Annual learning and development stipends.
• Your choice of Mac or PC and necessary tools.
• A culture rooted in inclusivity and meaningful connection.