Customer Success Manager - Remote

Overview

Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients.

In Short

• Implement negotiated framework agreements with major customers
• Expand your network within assigned customers
• Promote familiar and new applications across various business units
• Provide comprehensive product training and support to users
• Ensure customers have all necessary information for seamless product utilization
• Drive high product utilization and ensure customers fully benefit from our solutions

Requirements

• Strong relationship-building skills
• Experience in customer success or account management
• Ability to provide product training
• Excellent communication skills
• Willingness to travel 3-4 days a week

Benefits

• Opportunity to shape a sustainable future
• Work in a dynamic and innovative environment
• Be part of a mission-driven team
• Flexible working arrangements (onsite, hybrid, remote)