Customer Success Manager - Remote

Overview

Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients.

In Short

• Implement negotiated framework agreements with major customers.
• Expand your network within assigned customers.
• Promote familiar and new applications across various business units.
• Provide comprehensive product training and support to users.
• Ensure customers have all necessary information for seamless product utilization.
• Drive high product utilization and ensure customers fully benefit from our solutions.

Requirements

• Strong communication and interpersonal skills.
• Experience in customer success or account management.
• Ability to understand and promote technology solutions.
• Willingness to travel 3-4 days a week.

Benefits

• Opportunity to shape a more sustainable future.
• Work with advanced portable power supplies.
• Be part of a team focused on environmental responsibility.