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Sleep Support Specialist - Remote

Posted 5 days ago
Customer Service
Full Time
USA
$85,000 - $90,000/year

Overview

The Sleep Support Specialist role is dedicated to optimizing Inspire Upper Airway Stimulation (UAS) therapy outcomes, providing expertise in clinical sleep medicine and patient care management.

In Short

  • Assist with customer training for new Inspire UAS commercial & clinical sites.
  • Provide direct on-site support for Inspire UAS titration sleep studies.
  • Develop and research new training materials for customer education.
  • Provide remote support for Inspire UAS titration sleep studies.
  • Assist with coverage of a therapy support phone line.
  • Develop long-term relationships with customers to ensure reliable therapy support.
  • Work within a changing weekly schedule based on customer needs.
  • Ability to travel up to 50+% for job responsibilities.
  • Ability to work varying hours, including overnight shifts.
  • Meet any future credentialing requirements.

Requirements

  • High school degree or equivalent.
  • 1+ year of experience in a sleep laboratory or 5+ years in sleep medicine.
  • Experience with scoring and interpreting sleep studies.
  • Knowledge of polysomnography software suites.
  • Strong understanding of OSA therapy management systems.
  • Creative problem-solving skills for troubleshooting support.
  • Ability to travel and work varying hours.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to Health Savings Account.
  • 401k plan with employer match.
  • Flexible time off and tuition reimbursement.
  • Employee Assistance program and identity protection.
  • Opportunity to participate in equity awards and Employee Stock Purchase Program.

I.M.S

Inspire Medical Systems

Inspire Medical Systems is a pioneering company in the medical device industry, dedicated to transforming the lives of individuals suffering from Obstructive Sleep Apnea (OSA). With its FDA-approved device, Inspire aims to provide an effective alternative for patients who struggle with traditional CPAP therapy. The company is committed to enhancing patient outcomes through innovative sleep solutions, prioritizing integrity and respect in all its operations. Inspire fosters a people-first culture, valuing diverse experiences and promoting professional growth through flexible work arrangements and comprehensive benefits. The organization is focused on making a meaningful impact in the healthcare landscape by improving access to its groundbreaking technology.

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