Account Director - India - Remote

Overview

As an Account Director at Insider, you will manage a portfolio of existing accounts, driving their retention and growth while identifying upsell and cross-sell opportunities.

In Short

• 8+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS.
• Proven communication and listening skills.
• Ability to use sales and persuasive skills effectively.
• Self-motivated and tech-savvy.
• Strong project and time management skills.
• Experience in negotiating contracts.
• Thrives in a fast-paced environment.
• Strong presentation skills for various audience levels.
• University degree in Business, Marketing, Engineering, or related fields.
• Ability to build relationships with senior customer executives.

Requirements

• Manage existing accounts for retention and growth.
• Identify upsell and cross-sell opportunities.
• Proactively manage renewals in collaboration with Customer Success team.
• Participate in onboarding and business review meetings.
• Analyze stakeholder needs and set strategic goals.
• Ensure customer success and recognition across stakeholders.
• Monitor market trends and align with Insider's strategic roadmap.

Benefits

• Opportunity to work with a leading B2B SaaS company.
• Be part of a socially progressive technology community.
• Engage with high-profile clients globally.