Virtual Assistant - Remote

Overview

We are looking for a proactive and detail-oriented Virtual Assistant to support our team with administrative, communication, and coordination tasks.

In Short

• Proactively reach out to users via phone calls, emails, and SMS based on workflows built in HubSpot.
• Hands-on experience managing and using HubSpot CRM.
• Engage users who paused or did not complete onboarding/quiz steps.
• Respond promptly to user inquiries regarding product-related questions.
• Follow pre-defined scripts while maintaining accurate product knowledge.
• Support conversion efforts by helping customers understand offerings.
• Perform CRM-related tasks such as logging conversations and updating records.
• Provide operational support linked to customer engagement.

Requirements

• Proven experience in sales, customer engagement, or customer conversion roles.
• Excellent verbal and written communication skills.
• Confident in handling live conversations.
• Ability to follow structured workflows and scripts.
• Comfortable using HubSpot or similar CRM systems.
• Highly organized and self-driven in a remote work environment.

Benefits

• Work in a fully remote organization.
• Join a diverse team dedicated to enhancing online presence.
• Opportunity to grow in a digital marketing environment.