Apollo Onboarding Specialist - Remote

Overview

As an Apollo Onboarding Specialist at INSIDEA, you will manage and deliver onboarding experiences for clients, ensuring a smooth setup and integration of the Apollo platform.

In Short

• Conduct structured onboarding programs for new clients using the Apollo platform.
• Serve as the primary point of contact for clients during onboarding.
• Explain Apollo’s capabilities and integration options clearly.
• Address client queries with technical accuracy.
• Collaborate with internal teams for seamless transitions.
• Customize onboarding sessions based on client needs.
• Manage multiple onboarding sessions simultaneously.

Requirements

• Proven experience in a client-facing onboarding or support role.
• Strong communication skills for video calls.
• Solid understanding of the Apollo platform or similar tools.
• Basic technical knowledge of integrations and APIs.
• Ability to simplify technical terms for clients.
• Self-motivated and organized.
• Familiarity with CRM or marketing automation tools.

Benefits

• Work in a fully remote organization.
• Collaborate with a diverse team.
• Opportunity to enhance your skills in digital marketing.