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Apollo Onboarding Specialist - Remote

Posted 4 hours ago
Customer Service
Full Time
Worldwide

Overview

As an Apollo Onboarding Specialist at INSIDEA, you will manage and deliver onboarding experiences for clients, ensuring a smooth setup and integration of the Apollo platform.

In Short

  • Conduct structured onboarding programs for new clients using the Apollo platform.
  • Serve as the primary point of contact for clients during onboarding.
  • Explain Apollo’s capabilities and integration options clearly.
  • Address client queries with technical accuracy.
  • Collaborate with internal teams for seamless transitions.
  • Customize onboarding sessions based on client needs.
  • Manage multiple onboarding sessions simultaneously.

Requirements

  • Proven experience in a client-facing onboarding or support role.
  • Strong communication skills for video calls.
  • Solid understanding of the Apollo platform or similar tools.
  • Basic technical knowledge of integrations and APIs.
  • Ability to simplify technical terms for clients.
  • Self-motivated and organized.
  • Familiarity with CRM or marketing automation tools.

Benefits

  • Work in a fully remote organization.
  • Collaborate with a diverse team.
  • Opportunity to enhance your skills in digital marketing.
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Insidea

Insidea is a fully remote organization that specializes in delivering exceptional digital marketing and HubSpot solutions. With a focus on enhancing brands' online presence and driving measurable growth, Insidea offers a diverse range of services including marketing optimization, content creation, and comprehensive HubSpot integration. The company adopts a holistic approach to transform digital experiences and maximize performance for its clients.

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